Online machine installation (initial installation, 4h)
€399.00
Product number:
110.000.004
A Secabo technician will accompany you online during the complete initial installation of your machine. Together with you, the machine is commissioned and set up ready for operation - including basic instruction in its operation.
Scope of services
The online machine installation includes
- Supervision of the complete installation and commissioning of the machine by a Secabo technician via online meeting
- Step-by-step support for all installation and set-up processes
- Functional testing and ensuring operational readiness
- Instruction in basic operation and maintenance instructions
Not included
The following services are not part of the online machine set-up:
- On-site deployment of a technician
- Integration into your software or network environment
- Training in software operation
Prerequisites
For a smooth initial online installation, please ensure that:
- the machine is available at the installation site (in packaging or crate if necessary)
- there is sufficient space for installation
- sufficient staff are available for lifting or carrying work
- all necessary connections are available and accessible
- a qualified electrician is on site for machines with a special power connection
- there is a stable internet connection at the installation site and the online meeting can be held without disruption (e.g. via a laptop or smartphone)
Notes
- This package can only be booked once per machine
- Four hours are scheduled for the initial online installation
- Additional work will be charged according to our hourly rate
(article number 110.000.005)
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