Secabo provides all operating instructions and manuals online in several languages:

In the Secabo Media Centre you will find product photos and many other materials in original resolution.

A Secabo technician will visit you on site to professionally maintain your machine and ensure its long-term performance. Regular maintenance minimises downtime, extends the service life of your equipment and ensures consistently first-class production results.

Scope of services

On-site maintenance includes:

  • Complete inspection of all mechanical and electronic components

  • Cleaning and lubrication of moving parts and guide rails

  • Checking and, if necessary, adjusting the parallelism of the heating plates and the contact pressure (for Heat Presses)

  • Checking the cutting heads, rollers and sensors (for cutting plotters)

  • Software check and firmware update if necessary

  • Final functional check and test run

  • Advice on optimum operating settings and tips for daily maintenance

Not included

The following services are not included in maintenance:

  • Costs for wearing parts or required spare parts (these are charged separately at cost)

  • Repairs of defects that go beyond the scope of standard maintenance

  • Training or instructions that go beyond brief explanations during operation

Prerequisites

To ensure that maintenance is carried out smoothly, please make sure that

  • the machine is freely accessible and clean on the agreed date.

  • all necessary power and, if applicable, compressed air connections are ready for operation.

  • there is a contact person on site who will operate the machine on a daily basis.

Note on invoicing

The daily rate includes the working time of the technician on site as well as the travelling time to and from the site.

  • In southern Germany, 1 daily rate is generally charged.

  • In northern Germany and neighbouring countries, 1.5 daily rates are generally charged due to longer travel distances.

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